All boots come with a six month warranty which starts on customer’s receipt of the boots. Only boots purchased from Joshua Jones UK are covered under this warranty. This covers the boots for repair (not replacement) of any faults of the boots. If the damage is through natural wear and tear within this warranty period the repair and postage will be charged for. Customers are responsible to return the boots to us at their cost within this warranty period. Repairs will be done in the UK where possible, but all other repairs will have to be returned to the factory in Italy. UK Repairs are usually around 1 working days. Italy repairs are usually 6-8 weeks.
After the six month warranty expires no matter how often the boots were used, there is a cost charge for repairs, return and postage back. Customers are responsible for returning boots to us at your cost.
All boots must be returned in a clean condition.