Description
DonaDeo Anna PS Fenice. Dona Deo Riding Boots are world renowned fine Italian craftsmanship. The DonaDeo Anna PS Fenice has impeccable quality and personalised styling. Donadeo riding boots incorporates its extensive line of luxurious and equestrian boots. Our Donadeo boots are expertly handcrafted in Casarano Italy and hand made by experienced artisans.
With our online guide you can either Build your boot online and use our famous boot builder. You simply measure yourself following our online guide and input your details. Alternatively you can get measured for your DonaDeo riding Boots by one of the Joshua Jones UK team. We have fitting experience since 2002. If you would prefer you can visit us at a trade show. Please see the details on our events this year EVENTS. We also have a show room for fitting available in Dorset. For any questions please enquire for boot lead times and fitting CONTACT US. So before ordering – Read all our details on how to measure yourself. The boots you are selecting are available in the standard stock sizing and fittings.
This Particular DonaDeo Long Riding Boot features a Vitello Black Boot, with a Fenice Black top and Luxury trims, with Vitello Black spur rests. All boots come with Vibram Soles, available with or without laces.
Postage
The cost of your delivery to UK mainland is based on item weight:
Small Items £3.99 – Post Office 1-4 working day signed for service
Medium Items £7.99 – DPD 1-2 working day signed for service
Large Items £12.95 – DPD 1-2 working day signed for service
All International Postage is on a 4-8 working day service. For any international postage questions please email our team.
All Postage costs are calculated on checkout.
Payment
We accept Paypal as well as all major credit cards, Visa, MasterCard, we also accept debit cards with Visa, American Express, MasterCard, Maestro, Solo and Visa Electron logo. We do not accept cheques or postal orders.
Sizing
All boots are custom made with a variation of 40 stock sizes per foot sizing. When ordering online we require you to measure your legs as in the video above, then enter your measurements in our boot builder. We will then assess your measurements and let you know the best fitting for you in available stock sizes, this is confirmed after the order is placed.
Boot availability is dependent on size. Once the order is placed we will confirm your size with you and let you know if we have boots available in stock or if we would have to order the boots in. Order time for boots is between 8-12 weeks.
Warranty
All new boots come with a 6-month warranty which starts on customer’s receipt of the boots. Only boots purchased from Joshua Jones UK are covered under this warranty. This warranty covers the boots for repair (not replacement) of faults only of the boot. If the damage is through natural wear and tear within this warranty period the repair and postage will be charged for. Customers are responsible to return the boots to us at their cost within this warranty time. You can view all terms and conditions and return address on our website. Repairs will be done in the UK where possible. There are some occasions on difficult repairs that they will go back to the factory in Italy. UK repairs are 10 – 15 working days. Italian repairs are 4-6 weeks on average. Once a boot is purchased, if there is any damage or fault the boot cannot be replaced only repaired once worn outside or on a horse and within the warranty period. You are only entitled to a refund if the boots are returned to us unworn, in a perfect condition and the packaging is in its original condition within 14 days of receiving them. There will be a £10 deduction if the box is damaged and unusable. Boots for repair must be returned in a clean condition other wise they will be returned to the customer at their cost.
After the 6 month Warranty expires no matter how often the boots are used there is a charge for repairs return and postage. Customers are responsible for returning them to us at their cost and choice of postage method. Boots must be returned in a clean condition.
Returns
Returns on boot policy will always be confirmed once the order is placed online via email. There are different returns policy for different boot models and sizes, please see examples below. For any more information please email info@joshuajonesuk.com
1/ If you are taking a boot that we currently have in stock ready for delivery. You are able to return the boots at your cost for either an exchange or refund. We can not refund any postage to or from yourself.
2/ If we are ordering the boots in on a special order. You will be notified of the returns policy in which you will need to confirm. If the boot is a standard size and design we stock, you are able to return the boots at your cost for either an exchange or re-order. Though we would be unable to refund you. If we can not put the boots back into our stock, we would not be able to accept the boots back on exchange or refund. Boot will be non returnable and non refundable.
Your return can be rejected if the condition of the returned goods is not to our satisfaction and is not in original packaging. Please note that we are unable to exchange goods or give refunds after 14 days of receipt unless there is a fault with the product and the manufacturer agrees to replace it. Refunds can only be made on receipt of the item and only onto the same payment method made on the original transaction. Return Postage is not covered or refunded.
